01 · ACT NOWAction Required
Items that may affect SLA, POD, billing, profitability or data completeness.
02 · CONTROL SNAPSHOTOperation at a Glance
Six primary indicators only. Detailed analysis is available below.
03 · JOB PRIORITYPriority Jobs
Overdue, due soon, pending POD, critical priority and oldest open jobs appear first.
| JOB | CUSTOMER | OWNER | ISSUE / NEXT ACTION | SLA | QUICK ACTION |
|---|
04 · BILLING CONTROLBilling Action
Completed or active jobs that are not yet billed and still need billing readiness action.
| JOB | CUSTOMER | STATUS | MISSING / ACTION | GP |
|---|
05 · PROFIT ALERTNegative GP Alert
Jobs where total cost is higher than revenue.
| JOB | CUSTOMER | REVENUE | COST | GP | GP% |
|---|
06 · DATA CONTROLLow Data Quality
Jobs scoring below 80% completeness.
07 · ANALYSISPerformance Analysis
Trend and distribution views. Hidden in Focus Mode to keep attention on action items.
Jobs by Customer
Volume distribution within current filters
Operational Status
Current job progress
SLA Performance by Customer
Closed-job on-time performance within current filters. Jobs without a calculable SLA are excluded.
Exception Center
System-generated action queue from SLA, missing documents, unassigned jobs and stale updates
| SEVERITY | JOB | CUSTOMER | EXCEPTION | OWNER | STATE | ACTION |
|---|
Daily Operation Board
Planned timing, current status and next operational event
06:0010:0014:0018:0022:00
1. Upload Job File
XLSX or CSV · Maximum 25 MB
Drop file here or click to browseExcel .xlsx / CSV
2. Import Defaults
Used when the file does not contain these columns.
Duplicate Control
Checks Job No. first, then Sub Reference within the same project.
3. Column Mapping
Auto-detected mappings are preselected. Unmapped columns can stay as Extra Fields.
| IMPORTED COLUMN | SAMPLE VALUE | MAP TO |
|---|
Select a job to open the workspace
Incident Register
Job-linked service, customs, vehicle, cargo and safety issues
| INCIDENT | JOB | CUSTOMER | ISSUE | SEVERITY | OWNER | NEXT UPDATE | STATUS | ACTION |
|---|
My Tasks / Operation Actions
Due actions generated from incidents, exceptions or job follow-up
Billing Readiness & Job GP
Completed jobs, missing billing requirements and profitability at job level.
| JOB | CUSTOMER / PROJECT | STATUS | BILLING | REVENUE | COST | GP | GP% | DATA QUALITY | ACTION |
|---|
Notification Center
Job assignment, SLA, POD, approval and negative GP alerts.
Configuration Overview
System health and configuration actions that need attention.
Configuration Health
Items that may reduce operational control or data quality.
Quick Setup
Create the core configuration in the recommended order.
Project Setup
Configure each operation from one project workspace.
Users & Access
Office users and driver accounts are separated for easier control.
Master Data
Customer master used by projects, templates and reporting.
Workflow & SLA Builder
Build milestones visually and define SLA hours from the previous event.
Job Templates
Pre-fill Open Job and highlight fields CS must complete.
Audit Log
Latest 100 security and operation activities.
| DATE/TIME | USER | ACTION | ENTITY | DETAIL |
|---|